A shared line allows this user to receive and place calls as another user from their own phone. Inbound calls ring on both devices and either user can answer it on their IP phone. Outbound calls from the shared line utilize the outbound caller ID as the shared user. Dialing a star code (for forwarding calls, accessing voicemail, etc.) while on the shared line also affects the assigned user.
For users that have been assigned as a shared line on another device, that device will be listed in the user’s Devices tab under Referenced Devices.
- Type: Shared Line
- Assignment: Select a user
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