Star Codes Disclaimer
Star codes are customized to each partition. Default star codes are listed below, but yours may be different. Please check your user guide for the correct codes for your service.
All Other Callers
Star Code | Instructions |
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All Other Callers: Allow | This will allow calls from every number that is not specifically blocked.
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All Other Callers: Block | This will block calls from every number that is not specifically allowed.
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Anonymous Callers
Star Code | Instructions |
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Anonymous Callers: Allow
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Anonymous Callers: Block | Calls without caller ID will be blocked and the caller will hear a busy tone.
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Anonymous Callers: Enable Block with Message | Anonymous callers will hear a message indicating anonymous callers are not allowed.
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Anonymous Callers: Disable Block with Message |
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Custom Callers
Star Code | Instructions |
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Custom Callers: Allow | Use this feature if you are currently blocking all callers and want to allow a specific phone number, or if you would like to allow a specific caller that you’ve blocked in the past.
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Custom Callers: Block | Use this feature if you have allowed all callers but want to block a specific caller. Using this star code, the blocked caller will hear a busy signal instead of ringing through to your line. When enabled, the caller will hear a busy signal instead of reaching you.
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Custom Callers: Block with Message | When enabled, the caller will hear “The number you have dialed is not accepting calls at this time. Please try again later.”
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These star codes apply only to the user.
Code | Description |
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*58 | Custom Callers: Block with Message Calls from the number specified will be blocked with a message. |
*59 | Custom Callers: Allow Calls from the number specified will be blocked with a message. |
*60 | Custom Callers: Block Calls from the number specified will be blocked. |
*63 + TN | Custom Callers: Forward Calls from the number specified will be forwarded. |
*64 | All Other Callers: Block All other calls (not otherwise specified in Call Handling settings) will be blocked. |
*74 | All Other Callers: Allow All other calls (not otherwise specified in Call Handling settings) will be allowed. |
*77 | Anonymous Callers: Block Calls without caller ID will be blocked. |
*87 | Anonymous Callers: Allow Calls without caller ID will be allowed. |
*95 | Anonymous Callers: Enable Block with Message Anonymous calls will be blocked with a message. |
*97 | Anonymous Callers: Disable Block with Message Disables “Block with Message” for anonymous calls. |
*78 | Do Not Disturb: Enable Turns on DND. All calls will be sent to voicemail. |
*79 | Do Not Disturb: Disable Turns off DND. |
Star Codes Disclaimer
Star codes are customized to each partition. Default star codes are listed below, but yours may be different. Please check your user guide for the correct codes for your service.
Star Code | Instructions |
---|---|
| |
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Star Codes Disclaimer
Star codes are customized to each partition. Default star codes are listed below, but yours may be different. Please check your user guide for the correct codes for your service.
Business Lines Info
Business Lines star codes do not require a PIN to forward calls.
Star Code | Instructions |
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Call Forward: All Calls |
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Call Forward: Busy |
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Call Forward: Out of Service |
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Call Forward: No Answer |
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Call Forward: Custom Callers |
A Screening Forward Number must be set up in the online voice portal. All callers configured with the Forward setting without a Screening Forward Number will fail over to the All Other Callers setting. |
User Call Forwarding
Code | Description |
---|---|
*72 + TN | Call Forward: All (On/Off) When enabled, all calls will be forwarded to the number specified. |
*90 + TN | Call Forward: Busy (On/Off) When enabled, calls will be forwarded to the number specified when the line is busy. |
*92 + TN | Call Forward: No Answer (On/Off) When enabled, calls will be forwarded to the number specified when unanswered. |
*94 + TN | Call Forward: Out of Service (On/Off) When enabled, calls will be forwarded to the number specified when the device is out of service or not registered. |
Custom + Group # | Group Night Forwarding(On/Off) |
User Call Handling
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