Call Forwarding Star Codes

Call Forward: All Calls

1. Dial the star code designated to forward all calls to another number. Default is *72.
2. Enter your 4-digit voicemail PIN.
3. Choose an option:
   • Press 1 and enter the destination's 10-digit phone number, starting with a 1 (e.g. 1 800 555 1212).
   • Press 2 to disable forwarding and allow calls to ring to your line.

Call Forward: Busy

1. Dial the star code designated to forward calls when the line is busy. Default is *90.
2. Enter your 4-digit voicemail PIN.
3. Choose an option:
   • Press 1 and enter the destination's 10-digit phone number, starting with a 1 (e.g. 1 800 555 1212).
   • Press 2 to have calls sent to voicemail instead of being forwarded.

Call Forward: Out of Service

1. Dial the star code designated to forward all calls to another number when the line is out of service. Default is *94.
2. Enter your 4-digit voicemail PIN followed by #.
3. Choose an option:
   • Press 1 to enter the forwarding destination number followed by the # sign. You will hear, “All calls will be forwarded when your line is out of service, goodbye."
   • Press 2 to send calls to voicemail.

Call Forward: No Answer

1. Dial the star code designated to forward calls when they are not answered. Default is *92.
2. Enter your 4-digit PIN.
3. Choose an option:
   • Press 1 to enter a forwarding number.
   • Press 2 to send calls to voicemail.

Call Forward: Custom Callers

1. Dial the star code designated to forward calls from a specific number. Default is *63.
2. Enter your voicemail PIN followed by #.
3. Enter the forwarding number followed by #.
4. You will hear a prompt saying, “Calls from [phone number you entered] will be forwarded."