Assign Phone Number to User

Modified on Thu, 9 Jan at 2:01 PM

If there aren't any phone numbers on the account yet, refer to Add a New Phone Number First first.

  1. Go to Accounts > Phone Numbers.
  2. Locate the phone number you want to modify and click the  Edit destination icon on the right.Assign Phone Number to User 2
  3. In the Phone Number Destinationspopup, fill out the following:
    • User Groups: Select a group to narrow the Phone Number Rings To options below to only those users (optional), or leave it blank to show all possible destinations.
    • Phone Number Rings To: Select the user who will be assigned to this number.
    • Assign Phone Number as Caller ID: Choose whether to assign this phone number as the user's caller ID. Leave it unchecked if a different number is or will be assigned as their caller ID.
    • Priority Ring: Select a priority ring tone (optional).
  4. Click [Save]. The phone number will be assigned to the user and can be viewed in their Calls tab.Assign Phone Number to User 4

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