Auto-Attendant User Route

Modified on Wed, 15 Jan at 12:15 PM

The User route directs calls to a single user, whose personal call handling settings will then apply as normal (unless "Send calls directly to voicemail" is selected).

AA-User-User

FieldDescription

User menu

Choose which user the incoming call will be directed to.

Send calls directly to user's voicemail

Toggle on to bypass the user's call handling rules and routes the call directly to the user's assigned voicemail box.

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