Add Short Dial Range

A short dial range is used to assign short dials to sequential phone numbers. For example, if the starting number is (214) 555-8536, and the range is 2000 to 2004, five short dials will be set up as follows:

• (214) 555-8536: 2000
• (214) 555-8537: 2001
• (214) 555-8538: 2002
• (214) 555-8539: 2003
• (214) 555-8540: 2004

This is most frequently used to set up extension dialing to an on-site PBX. For example, if an account has a PBX with sequential phone numbers ending in 1000–1250, they can add a short dial range of 1000 to 1250 to match the last 4 digits of the phone numbers.

Short dials can be mapped to any on- or off-net phone number, so be sure that you own the complete range of sequential phone numbers to avoid routing calls to an unknown third party.

Follow the steps below to add a short dial range:

1. Go to Account > Business Cloud > Short Dials.
2. Click the menu at the top right and select Add Range.
   
3. In the Add Short Dial Range popup, enter the starting and ending short dials. The range must have less than 250 numbers. In the example below, 25 short dials will be created starting with 200 and ending with 225.
   
4. Enter the starting phone number.
5. Click [Add]. The short dials are added to the account.