No matter how you use them, short dials make it easier for account users to reach frequently dialed phone numbers, inside or outside of the organization. But they won’t do any good if users don’t know which numbers are available to use.
The short dial list isn’t available to end users, but admins can export the list to a .csv file and share it with their organization.
- Go to Account > Business Cloud > Short Dials.
- Click the
- menu on the right and select Export CSV.
- The .csv file is downloaded to your computer.
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