Devices can be added to the account at the same time a user is created (see Add User (CPBX) and Add User(BCC) for details). To set up a new standalone device, or add a second device for someone's home office, follow the steps below.
- There are two places from which you can add a device:
- Account. To add a new device to the account, go to Account > Devices.
- User. To add a new device to a user, go to Account > Users > Edit > Devices tab.
- Account. To add a new device to the account, go to Account > Devices.
- Click [Add Device].
- Fill out the device information in the fields provided, then click [Save].
| Field | Description |
|---|---|
| Device type | Select the make and model of the device from the menu (required). |
| MAC address | If required, enter the device's MAC address. |
| Owner | Assign the device to a user from the menu (required). This field only populates when adding a device to the account. |
| Line number | Enter the number of the line you'd like to activate. |
| Line name | Enter the name of the line. |
| 911 callback number | Assign a number that emergency services will be able to reach if an 911 call is disconnected. |
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