Account Managers and other Admin End Users with Business Cloud Communications can manage the auto-attendants on their account in the end user Voice Portal, but you'll need to give them permission first.
- Log in to the Admin Portal and go to Account > Settings > User Access.
- Scroll down to Voice Portal Permissions.
- To allow Account Managers to access Auto-Attendants in the end user Voice Portal, check Allow Editing.
- When you're finished, click [Save].
Info
This setting applies only to Account Managers and Admin users on Business Cloud Communications. Platform Users cannot access Auto-Attendants in the Voice Portal. See also Voice Portal Permissions.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article