Auto-Attendant Message Route

Modified on Wed, 15 Jan at 12:12 PM

Using the Message route, the caller will hear a prerecorded message. 

Enter a name or description for the message that will be displayed in the auto-attendant editor, then click the drop-down menu and select a media file from the library.

  • To confirm you have the right one, you can Play Icon Gray play the file in your browser or
    • download it to your computer.
    • If the file you need isn't listed, you can upload or record a new one in Media Files.
  • AA Message


    Auto-Attendant Routes

    • Reference Route
    • Schedule Route
    • Menu Route
    • Message Route
    • Group Route
    • User Route
    • Forward to Phone Number Route
    • Directory Route
    • Hang Up Route

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