User Info

Modified on Thu, 9 Jan at 3:24 PM

BCC User Settings1

Field	Description
Name	The first and last name of the user.
Language	The user's default language: English, French (Canadian), or Spanish. This language setting applies to the web portal, audio prompts, and system-generated emails. This is separate from the Language setting on the Voicemail tab, which applies specifically to that voicemail box. Please remember to set both.
Email	A valid email address is required for every user who has access to the Voice Portal. This is where their Welcome and Forgot Password emails are sent.
Username	Their username which can be used to log in to the portal.
Time zone	The time zone displayed on the user's device and call records.
User tags	User tags is an optional mechanism to organize and search for users by one or more custom identifiers, such as department, location, or anything else. If it would be useful to search for this user by a particular term, enter it here.
User Group	The name of the group this user is assigned to.