Create Account with BCC

Modified on Mon, 23 Dec, 2024 at 9:23 PM

Click [+ New Account] in the top right of the menu.

  1. Under Account Details, choose the Advanced tab (it should be selected by default).
  2. Fill out the Account Details.
    New Account - Advanced Details
    FieldDescription
    Account NameEnter a name for the account.
    Account NumberEnter an account number.
    Extension LengthDesignate how many digits each line extension will have and if the account will allow extensions starting with 1.
    Calling Plan

    Assign a calling plan to the account.

    Regulatory Type

    Choose Residential. 

    There is no functionality tied to this value. It is a label that will be used in the future for reporting purposes. See Regulatory Type for details.

    Monthly Billing Schedule

    Designate the day of the month the bill will be due.

    Calling plan minutes refresh at midnight UTC on the account's monthly billing date. If the billing date is set to the 5th, the previous cycle will end on the 4th at 23:59:59 and the new cycle will start on the 5th at 00:00:00.

    Custom FieldUse this field to assign any other necessary or needful information not otherwise covered in this form. (Optional)
  3. Under Select your Products, choose Business Cloud Communications.

    Cloud PBX and Business Lines cannot be added to an account with Business Cloud Communications at this time. However, SIP Trunking can be selected as a second product if needed.

    To have SIP Trunking and Business Cloud Communications on the same account, the partition must have unbundled numbers only.

    New Account BCC

  4. Click [Create].

Next Steps

Now that the account has been created, your next steps are to configure the account settings and add users, phone numbers, devices. See Set Up Account with Business Cloud for details. 


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