Phone Number Activation

Modified on Wed, 11 Dec, 2024 at 10:12 AM

This is the final step in adding a phone number. Review the information in the phone number records. If it’s correct, click [Save] to submit your phone number activation request.

TN_ConfirmRecord

In Progress

Two “In Progress” activation banners are displayed on the Phone Numbers page, one for the phone number and another for the 911 Service Request (E911 address) until the activation is complete.

Activation In Progress

Rejected

If the 911 service request is rejected, the error will be displayed here and in Management > Service Activation. Click [Edit] on the banner to modify the address and resubmit.

911 Service Rejected-1

Steps to Add a Phone Number:

Select a Number
Customer Service Record
E911 Record
Directory Listing
Phone Number Activation (this article)