Sidecar Management

Modified on Tue, 14 Jan at 10:58 PM

Sidecars, also called key expansion modules, can be provisioned on an IP phone for additional line keys and functionality. A sidecar can be added to an IP phone device.

  1. To add or edit a sidecar, go to either:
    • Account > Devices
    • Account > Product > Users > Devices tab
  2. Select an IP phone device and click Edit.
  3. Scroll down past Line Configuration to the Sidecar section and enter the following information:
    • Sidecar Type. Select a sidecar type from the menu. This list will only display options that are compatible with the IP phone being managed.
    • Number of Sidecars. Select the number of sidecars being added to the IP phone.
  4. Click [Save]. The sidecar lines are displayed below.
  5. To configure a line, click  Edit and assign a feature to it as appropriate.

Devices-sidecar

Devices - Sidecar - Lines

Important

Any bulk setup operation will overwrite the current sidecar configuration. It cannot be undone!

Sidecar Bulk Edit

Use Sidecar Bulk Edit to automatically assign users (speed dial) to lines on the sidecar all at once. If there are more users than lines, some users may not be added.

There are three bulk sidecar setup options:

  • Alphabetically. Add all possible users in order by first name.
  • By extension. Add all possible users in order by their extension number.
  • Custom. Choose specific users as sidecar lines in a single operation.
  1. To perform a sidecar bulk edit, click the [Bulk Edit] button.
  2. In the Sidecar Bulk Edit window, select an option from the Setup menu, then click [Save] to implement it.

Devices-sidecar-BulkEditbutton

Alphabetically

Users are assigned to lines in alphabetical order.

BulkEdit-Alphabetical

By Extension

Users are assigned to lines in order of the user’s extension number.

BulkEdit-ByExtension

Custom

Use the checkboxes to add or remove users to the Assigned Users list, then click [Save].

BulkEdit-CustomCheckboxes


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