When a new user is created and Voice Portal Access is enabled, a Welcome email is sent to the user's email address with their username, a link to create their password, and their Voice Portal URL. If you don't want to send it immediately when the user is saved, it can be blocked and sent later. See Block the Welcome Email for details about this process.
Here are some examples of what the Welcome email looks like with Cymbus branding. The logo, colors, and product name may be different if you have custom branding enabled.
Cloud PBX and BCC Standard
Includes the user's account URL and a link to create a password for the end user portal.
BCC Advanced or Professional
Includes a link to download the UC app, a link to create a password, and usernames for the app and portal.
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