Account > Users > Calls tab
Ring Phone lists the path incoming calls will follow when a call isn’t answered, the line is busy, or the device is out of service. For each circumstance, callers can be sent to voicemail, hear a busy tone, be forwarded to another number, or ring forever.
For Forward, enter the phone number to which calls will be forwarded and an optional description.
| Field | Description |
|---|---|
| No Answer | Select what happens to calls that are unanswered. Also enter the number of seconds the call will ring before this action applies.
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| Busy | Select what happens to calls when the device is busy (already in use and Call Waiting is not enabled).
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| Out of service | Select what happens to calls when the device has lost power or is otherwise not registering as an active device.
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User Call Handling
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