Add Platform Users

Modified on Thu, 9 Jan at 3:06 PM

Management > Platform Users > Groups

Platform users are service provider staff who manage customer accounts in the Admin Portal. These users have a greater level of access than your basic account or end user, such as the abilities to manage users, user groups, dial plans, schedules, hold music, etc. Here's how to add more users to your team.

Add User

  1. In the Admin Portal, go to Management > Platform Users.
  2. Click [+ Add User] on the right.
  3. Fill out the form:

    FieldDescription
    First Name
    The user's first name.
    Last Name
    The user's last name.
    Email Address
    The user's email address.
    LanguageChoose English or French.
    GroupsSelect from the menu which group(s) the user should be a part of, if any.
  4. Click [Create].

Platform User Add 1

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article