Management > Platform Users > Groups
Platform users are service provider staff who manage customer accounts in the Admin Portal. These users have a greater level of access than your basic account or end user, such as the abilities to manage users, user groups, dial plans, schedules, hold music, etc. Here's how to add more users to your team.
Add User
- In the Admin Portal, go to Management > Platform Users.
- Click [+ Add User] on the right.
- Fill out the form:
Field Description First Name The user's first name. Last Name The user's last name. Email Address The user's email address. Language Choose English or French. Groups Select from the menu which group(s) the user should be a part of, if any. - Click [Create].
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